Logo
Contact

Privacy policy

Privacy Policy – rcustomcars.pl

Privacy Policy

Rules for processing personal data and the use of cookies on the rcustomcars.pl website

1. General information

  1. This policy applies to the website operating at the URL: https://rcustomcars.pl/
  2. The operator of the website and the controller of personal data is:

    RCC Rafał Łagowski

    ul. Krzemieniecka 109, 54-613 Wrocław, Poland

    Tax ID (NIP): 8942833276

  3. The operator's contact email address: hello@rcustomcars.pl
  4. The Operator is the Controller of your personal data with respect to data provided voluntarily on the Website.
  5. The Website uses personal data for the following purposes:
    • Conducting online chat conversations
    • Handling enquiries submitted via the contact form
    • Performing requested services
    • Presenting offers or information
  6. The Website obtains information about users and their behaviour in the following ways:
    1. Through data voluntarily entered into forms, which is then transferred to the Operator's systems.
    2. By storing cookie files on end-user devices (so-called "cookies").

2. Selected data protection methods used by the Operator

  1. Login pages and pages where personal data is entered are protected at the transmission layer (SSL certificate). As a result, personal data and login credentials entered on the website are encrypted on the user's computer and can only be read on the destination server.
  2. An important element of data protection is the regular updating of all software used by the Operator to process personal data, which in particular means regular updates of programming components.
  3. To protect data, the Operator regularly performs backup copies.

3. Hosting

  1. The Website is hosted (technically maintained) on the server of: ovh.pl
  2. In order to ensure technical reliability, the hosting company keeps logs at server level. The following may be recorded:
    • resources identified by URL (addresses of requested resources – pages, files),
    • time at which the request was received,
    • time at which the response was sent,
    • name of the client station – identification carried out via the HTTP protocol,
    • information about errors that occurred during the HTTP transaction,
    • URL of the page previously visited by the user (referer link) – if the user reached the Website via a link,
    • information about the user's browser,
    • information about the IP address,
    • diagnostic information related to the process of self-ordering services through registrars on the website,
    • information related to the handling of email correspondence sent to and from the Operator.

4. Your rights and additional information on the use of data

  1. In certain situations, the Controller has the right to transfer your personal data to other recipients if this is necessary to perform an agreement concluded with you or to fulfil obligations imposed on the Controller. This applies to the following groups of recipients:
    • the hosting company on the basis of entrustment,
    • authorised employees and associates who use the data for the purpose of operating the website,
    • online chat solution operators.
  2. Your personal data is processed by the Controller no longer than is necessary to perform the related actions specified by separate regulations (e.g. on accounting). With regard to marketing data, the data will not be processed for longer than 3 years.
  3. You have the right to request the following from the Controller:
    • access to your personal data,
    • rectification of your data,
    • erasure,
    • restriction of processing,
    • and data portability.
  4. You have the right to object to the processing referred to in point 3.3 c) regarding the processing of personal data for the purpose of legitimate interests pursued by the Controller, including profiling. However, the right to object cannot be exercised where there are valid legitimate grounds for processing that override your interests, rights and freedoms, in particular the establishment, exercise or defence of legal claims.
  5. You have the right to lodge a complaint against the Controller's actions with the President of the Personal Data Protection Office, ul. Stawki 2, 00-193 Warsaw, Poland.
  6. Providing personal data is voluntary, but necessary for the operation of the Website.
  7. Automated decision-making, including profiling, may be applied to you for the purpose of providing services under the contract concluded and for the purpose of direct marketing carried out by the Controller.
  8. Personal data is transferred from third countries within the meaning of personal data protection regulations. This means we transfer it outside the European Union.

5. Information in forms

  1. The Website collects information voluntarily provided by the user, including personal data, if such data is provided.
  2. The Website may record information about connection parameters (timestamp, IP address).
  3. In some cases, the Website may save information that makes it easier to associate data in a form with the email address of the user filling out the form. In such cases, the user's email address appears within the URL of the page containing the form.
  4. Data provided in a form is processed for the purpose resulting from the function of the specific form, e.g. for the purpose of handling a service request, business contact, registration of services, etc. Each time, the context and description of the form clearly informs about its purpose.

6. Administrator logs

  1. Information about user behaviour on the Website may be logged. This data is used to administer the Website.

7. Important marketing techniques

  1. The Operator uses statistical analysis of website traffic via Google Analytics (Google Inc. with its registered office in the USA). The Operator does not transfer personal data to the operator of this service, only anonymised information. The service is based on the use of cookies on the user's end device. The user can view and edit information about their preferences collected by the Google advertising network using the following tool: https://www.google.com/ads/preferences/
  2. The Operator uses the Facebook Pixel. This technology causes Facebook (Facebook Inc. with its registered office in the USA) to know that a person registered with it uses the Website. In this case, it is based on data of which Facebook itself is the controller; the Operator does not transfer any additional personal data to Facebook. The service is based on the use of cookies on the user's end device.
  3. The Operator uses a solution that examines user behaviour by creating heatmaps and recording behaviour on the website. This information is anonymised before being sent to the service operator, so the operator does not know which natural person it concerns. In particular, passwords entered and other personal data are not recorded.

8. Information about cookies

  1. The Website uses cookies.
  2. Cookies are computer data, in particular text files, which are stored on the end device of the Website User and are intended for use with the Website's web pages. Cookies usually contain the name of the website they come from, the time they are stored on the end device, and a unique number.
  3. The entity placing cookies on the end device of the Website User and accessing them is the operator of the Website.
  4. Cookies are used for the following purposes:
    1. maintaining the Website User's session (after logging in), so that the user does not have to re-enter their login and password on each subpage of the Website;
    2. fulfilling the purposes specified above in the section "Important marketing techniques".
  5. The Website uses two basic types of cookies: "session" cookies and "persistent" cookies. "Session" cookies are temporary files that are stored on the User's end device until logging out, leaving the website, or closing the software (web browser). "Persistent" cookies are stored on the User's end device for the time specified in the cookie parameters or until they are deleted by the User.
  6. Web browsing software (web browser) usually allows cookies to be stored on the User's end device by default. Website Users can change these settings. The web browser allows cookies to be deleted. Automatic blocking of cookies is also possible. Detailed information on this can be found in the help or documentation of the web browser.
  7. Restrictions on the use of cookies may affect some of the functionalities available on the Website's web pages.
  8. Cookies placed on the end device of the Website User may also be used by entities cooperating with the Website operator, in particular the following companies: Google (Google Inc. based in the USA), Facebook (Facebook Inc. based in the USA), Twitter (Twitter Inc. based in the USA).

9. Managing cookies – how to give and withdraw consent in practice

  1. If the user does not wish to receive cookies, they may change their browser settings. Please note that disabling cookies necessary for authentication processes, security and maintaining user preferences may make it difficult, and in extreme cases impossible, to use websites.
  2. To manage cookie settings, select the web browser you use from the list below and follow the instructions:

    Mobile devices: